Privacy Policy

Account Information

When you register for a course or create an account, we collect your name, email address, and a hashed password. We may also collect a profile photo and biography if you choose to provide them.

Payment Information

Payments are processed by third-party providers (e.g., Stripe). We do not store full card numbers or bank details. We retain only a transaction reference and the last four digits of the card for your records.

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, lessons watched, quiz results, and time spent on each module. This data is used solely to improve your learning experience.

Communications

If you contact us via email or our contact form, we store the contents of that communication to respond to your inquiry and maintain a support history.

We use the information we collect to: deliver and improve our courses and platform; process payments and issue receipts; send you enrollment confirmations, course updates, and completion certificates; respond to support requests; and send occasional educational newsletters (you may opt out at any time).

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We use essential cookies to keep you logged in and remember your course progress. We also use analytics cookies (e.g., Google Analytics) to understand aggregate usage patterns. You can disable non-essential cookies in your browser settings; doing so will not prevent you from using the platform but may affect some features.

We share data only with trusted service providers who process it on our behalf under strict confidentiality agreements — for example, our payment processor, cloud hosting provider, and email delivery service. We may also disclose information if required by law or to protect the rights, property, or safety of اكاديميا Media, our users, or others.

We retain your account data for as long as your account is active or as needed to provide services. If you delete your account, we will remove your personal data within 30 days, except where we are required by law to retain certain records (e.g., transaction records for tax purposes, which are kept for 7 years).

Depending on your jurisdiction, you may have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict certain processing; and receive a portable copy of your data. To exercise any of these rights, contact us at support@akademiamedia.com. We will respond within 30 days.

We implement industry-standard security measures including HTTPS encryption, hashed passwords, and restricted database access. While we take reasonable precautions, no system is completely secure. We encourage you to use a strong, unique password for your account.

Our platform is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. When we do, we will revise the 'Last Updated' date at the top of this page and, where the changes are significant, notify you by email. Your continued use of the platform after any change constitutes acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please reach out to us at support@akademiamedia.com or through our contact page.